DATA COLLECTED BY THE HOTEL

• Personal Information (name, date of birth, marital status, name of spouse, address, contact information)
• Passport and visa details
• Identification proof/ Address proof (PAN Card, Aadhar Card, Passport, driving license)
• Guest Stay information (Number of times visited in the hotel, date of arrival and departure, any special requests made, services availed, goods purchased)
• Payment details (Credit/Debit Card Information)
• Information for Special Requests (Medical condition, food allergies, preferences)
• Information collected through CCTVs
• Any other information that the guest willingly provides

Situations in which personal data will be used:

It is used to allow the hotel to perform the contract and to comply with the legal obligations. Such information can be used for administration of the contract, business planning, accounting and audit, providing services, benefits, dealing with legal obligations, to prevent fraud, to ensure network and information security etc. Hotels can also use this information to conduct studies and for the purposes of public interests